Referral Reward Scheme Terms & Conditions
Last Updated: 25/07/2025
Allesley Hall Care Home offers a referral reward scheme to thank individuals who help introduce new prospective residents to our home. This scheme is designed to reward introductions that result in a meaningful engagement with our admissions process.
1. Who can make a referral?
The referral scheme is open to:
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Current and former staff of Allesley Hall
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Family and friends of existing or former residents
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Health and social care professionals (e.g. GPs, nurses, social workers)
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Members of the public who are aware of someone in need of residential care
You do not need to be affiliated with Allesley Hall to refer someone.
2. What consituites a valid referral?
A referral is considered valid when:
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The referred person is not already known to or in contact with Allesley Hall
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The referred person would be a privately funded permanent resident
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The referrer completes the official referral form before the person they are referring contacts the home independently
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The referred person gives their consent to be contacted by Allesley Hall
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The referral is made via our official referral form (online)
3. Rewards Structure?
The reward is offered in two stages:
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Tour Reward - £25
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The referrer will receive £25 if the referred person:
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Completes a full in-person tour of Allesley Hall
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Is not already in contact with the home
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The tour must be arranged and completed following a referral submission
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This amount is payable once the decision not to admit has been made.
2. Admission Reward - £250
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The referrer will receive a £250 reward if the referred person:
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Moves into Allesley Hall as a permanent resident
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Allesley Hall has received their first payment (usually after an invoice is issued following admission)
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Note: In the event of a respite stay or short-term arrangement, the full £250 reward may not apply. Eligibility will be assessed on a case-by-case basis. Only one reward will be paid per referral. If the resident is admitted, the £25 tour reward is not paid in addition to the £250.
4. Eligibility & Exclusions
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Only one referrer can claim a reward per privately funded new residents. This is not applicable to residents that are funded by the locally authority or the NHS.
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Referrals for immediate family members (e.g. spouse, parent, child) are allowed, but will be reviewed for eligibility
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Rewards are not payable if:
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The resident was already in contact with Allesley Hall prior to referral
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The referral form was submitted after the person had already enquired or toured
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The referral appears to be self-submitted or ineligible based on verification
5. Reward Payment Terms
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If the referral results in a move-in, payment will be made after the resident has been reviewed, eligibility confirmed and the first invoice has been paid
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If the referral does not result in admission, the £25 tour reward will be processed shortly after the decision not to proceed
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We reserve the right to verify and validate referral activity before issuing any rewards
6. Use of Information
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By submitting a referral, you confirm that you have the referred person’s consent to share their details
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We will not use referrer contact details for marketing purposes
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Data will be processed in line with our privacy policy and GDPR obligations
7. Modifications and Termination
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Allesley Hall reserves the right to amend, suspend, or terminate the referral scheme at any time without notice
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Any changes will not affect referrals already submitted