Key Questions to ask when Visiting a Care Home in Coventry

A Helpful Guide for Families Considering Care.

Visiting a Coventry care home is one of the most important steps in finding the right care for a loved one. It's your chance to look beyond the brochure, to meet the team, and to see whether it feels like somewhere your family member could genuinely feel at home.

At Allesley Hall, we’ve been welcoming families from Coventry and surrounding areas for over 30 years. We've noticed that many people visit us with the same question:

What are the most important questions to ask when visiting a care home?

To help you feel more confident and prepared, we’ve listed out some of the most useful questions to ask when visiting a care home in Coventry.

1. What type of care do you provide?

Some homes offer residential care only, others provide nursing care or specialise in dementia care and support. When visiting a home, consider the level of care your loved one will need both now and in the future.

At Allesley Hall, we offer both residential and nursing care, and we’re always upfront if we think another service might be a better fit.

2. What Is a typical day like for residents?

Ask about routines, activities, and how residents spend their day. You’ll want to know there’s a balance between structure, social time, and personal choice.

We find families love hearing about our gardening club, music afternoons, or simply how we encourage residents to keep their own daily rhythm.

3. One of the top questions to ask when visiting a care home: what are the staff like and how long have they been here?

The people providing care are just as important as the facilities. Ask about staff turnover, training, and how residents are supported emotionally and physically.

Many of our care team have been with us for over a decade. Our Deputy Manager, Kris has been at Allesley Hall for 23 years and Marius, our manager has been here for 11+ years! This is seen throughout the nursing staff as well. Families often say it's the consistency that makes the biggest difference.

4. What Happens if my loved one’s needs change over time?

This is a common worry. Ask what happens if your loved one becomes less mobile or needs more medical attention.

At Allesley Hall, we work closely with families and Coventry healthcare teams to review care plans regularly and adjust support as needed.

5. How are Meals, Medication, and Personal Care Managed?

It’s helpful to know how meals are tailored, how medication is handled, and how dignity is maintained in personal care routines.

We welcome families to join for lunch or speak with our nursing team so they feel reassured about the little details that matter most.

6. What’s Included in the Fees and what is not?

Care home fees can vary. Ask for a clear breakdown and make sure you understand what's covered. Also ask what happens if personal funds run low.

We’re always transparent about our pricing and happy to explain it in plain language. Because no one wants surprises when it comes to funding.

7. Can I speak with other families or read reviews?

The best way to get a feel for a home is to hear from other families who’ve been through it. Good care homes will be happy to share feedback.

You can find our reviews on carehome.co.uk where Allesley Hall is rated 9.9 out of 10. We're also happy to connect you with families who’ve been with us for years.

8. What does it feel like living at this care home?

This isn’t a formal question, but it’s the most important one. How does the home feel? Do the staff know residents by name? Does it feel safe, warm, and welcoming?

When families visit Allesley Hall, they often say, "It just feels right." That matters more than a glossy brochure ever will.

Final Thought

There’s no such thing as a silly question when visiting a care home in Coventry. If something is on your mind, ask it. You’re making a big decision for someone you love, and you deserve clear answers.

If you're starting your search in Coventry or just want to chat through what to look for, we're happy to help.

Feel free to Book a Visit to Allesley Hall care home or pop in!

See for yourself what makes our care home feel like a home.

📞 Call us on 024 7775 3002 or drop our team an email at manager@allesleyhallcare.co.uk. As always, absolutely no pressure.

See you soon!

Allesley Hall 🧡